January 3, 2025 – Protect yourself from EBT Scams. Criminals are trying to steal card benefits nationwide through scams that attempt to trick you into providing your EBT card number and/or PIN.
The Virginia Department of Social Services (VDSS) is unable to replace missing or stolen EBT funds when scams occur, so it’s important to act now to help protect your EBT card and benefits. The USDA is actively monitoring this fraudulent activity and has created this dedicated webpage https://www.dss.virginia.gov/benefit/EBTScam/protect_yourself/ to keep the public informed. They have also provided a helpful YouTube video with tips on how to avoid these phishing scams: https://youtu.be/ryJe35PwXE0.
If you have responded to any unsolicited call, text or website link about your benefits, please immediately contact the Virginia EBT client customer service helpdesk at 1-866-281-2448.
For more information, please https://www.dss.virginia.gov/benefit/EBTScam